TERMS & CONDITIONS
These General Terms and Conditions apply to all purchases from Jonaaki.
Placing Orders
- Orders can be placed via account login or guest checkout
- You must provide accurate and updated information
- You are responsible for maintaining account confidentiality
Order Acceptance
- Order confirmation email does not constitute acceptance
- Acceptance occurs only after payment and dispatch confirmation
- Jonaaki reserves the right to cancel orders before dispatch
Payment
- Full payment is required at checkout
- Payment information is processed securely by third-party providers
- Products remain property of Jonaaki until delivered
Delivery
- Delivery timelines vary based on location
- Risk transfers to customer upon delivery
- Delays due to external factors are not Jonaakiās liability
International Orders
- Import duties are payable by customer
- Compliance with local regulations is customer's responsibility
Changes to Orders
- Changes must be requested before dispatch
- Address cannot be modified post dispatch
- Changes may affect delivery timelines
Contact Us
For any queries or concerns, please contact us:
Email: care.jonaaki@gmail.com
Customer support will assist you with any product or policy-related queries.
