These General Terms and Conditions apply to all purchases from Jonaaki.

Placing Orders

• Orders can be placed via account login or guest checkout
• You must provide accurate and updated information
• You are responsible for maintaining account confidentiality

Order Acceptance

• Order confirmation email does not constitute acceptance
• Acceptance occurs only after payment and dispatch confirmation
• Jonaaki reserves the right to cancel orders before dispatch

Payment

• Full payment is required at checkout
• Payment information is processed securely by third-party providers
• Products remain property of Jonaaki until delivered

Delivery

• Delivery timelines vary based on location
• Risk transfers to customer upon delivery
• Delays due to external factors are not Jonaaki’s liability

International Orders

• Import duties are payable by customer
• Compliance with local regulations is customer's responsibility

Changes to Orders

• Changes must be requested before dispatch
• Address cannot be modified post dispatch
• Changes may affect delivery timelines

Contact Us

For any queries or concerns, please contact us:

Email: care.jonaaki@gmail.com

Customer support will assist you with any product or policy-related queries.